FAQ

How can I use a discount code?
Once you reach the checkout page, before completing your payment, you will find a dedicated section where you can enter your discount code. After entering it, click on “Apply” and the discount will be automatically calculated on your order total.
Can I modify or cancel my order after placing it?
Yes, you can request modifications or cancellations as long as the order has not yet been processed. In this case, please contact our support team at: support@taomark.com.
Is shopping on TaoMark safe?
Absolutely. TaoMark S.R.L. is a legally registered and regulated Italian company (VAT IT 17927511000, Via Circonvallatione Clodia 163/167).

All our payment gateways, both in traditional currency and cryptocurrencies, use advanced security protocols and comply with current regulations, ensuring maximum protection of your data.
How can I reset my password?
On the login page, click on “Forgot Password” and follow the guided instructions to create a new password within a few minutes.
Do you have a B2B channel for bulk orders with discounts?
Yes, we offer special conditions for wholesale orders. To receive a personalized offer, please contact us at: support@taomark.com.